Frequently Asked Questions
Everything you need to know about our luxury British tailoring and heritage styles.
What is your shipping policy for international orders?
We offer worldwide shipping via premium couriers. Delivery times vary by region, but most international orders arrive within 5-7 business days. Duties and taxes are calculated at checkout for most destinations.
How do I return an item for a refund or exchange?
We offer a 28-day return period for all full-priced items. Products must be unworn, in their original packaging, and with all Holland Cooper tags attached. Exchanges are subject to stock availability.
Where are Holland Cooper products manufactured?
We are proud of our British heritage. While we source the finest materials globally, our signature wool coats and many of our tailored pieces are handcrafted right here in the United Kingdom.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options through Klarna and Clearpay, as well as digital wallets like Apple Pay and PayPal.
How should I care for my Holland Cooper investment pieces?
Our luxury garments require specific care. We recommend professional dry cleaning for all wool and tailored items. Specific care instructions can be found on the internal label of every garment.
How do I determine my correct size?
Our clothing is designed for a true-to-size, tailored fit. We provide a comprehensive size guide on each product page with specific measurements for bust, waist, and hip to help you find your perfect match.